Refund and Returns Policy
Effective Date: February 24, 2025

At Narisysnie, we strive to ensure that you are completely satisfied with your purchase. If you are not fully satisfied with your watch, our Refund and Returns Policy allows you to return or exchange your order under certain conditions. Please read the policy below for more details.

1. Return Eligibility
To be eligible for a return, the following conditions must be met:

• The item must be unused, in the same condition as you received it, and in its original packaging.
• You must request the return within 30 days of receiving your order.
• Items that have been customized, engraved, or are marked as final sale are not eligible for return.

2. How to Return an Item
To initiate a return, please contact our customer service team at info@narisysnie.com or call us at (517) 852-9486 within 30 days of receiving your item. You will be provided with a Return Authorization (RA) number and return instructions.

Please ensure the item is securely packaged for return shipping to avoid any damage during transit.

3. Refund Process
Once we receive your returned item and verify its condition, we will process your refund. Refunds will be issued to the original payment method used at the time of purchase. Please note that the processing time may vary based on your payment provider.

4. Shipping Costs
Shipping costs for returned items are the responsibility of the customer, except in the case of defective or damaged items. If the return is due to an error on our part, we will cover the cost of return shipping.

5. Exchanges
If you would like to exchange an item for a different model or size, please follow the same process as the return procedure. Once your return is processed, you can place a new order for the item you want.

6. Damaged or Defective Items
If your item arrives damaged or defective, please contact us immediately at info@narisysnie.com. We will arrange for a return and either issue a refund or send a replacement free of charge, depending on your preference and item availability.

7. Non-Returnable Items
Certain items are non-returnable, including:

• Gift cards
• Personalized or custom-made watches
• Watches that have been worn or altered (e.g., resized)

8. Contact Information
For any questions regarding our Refund and Returns Policy, please feel free to contact us:
Email: info@narisysnie.com
Phone: (517) 852-9486
Address: 7075 E M 79 Hwy, Nashville, Michigan

We are committed to providing you with a seamless shopping experience, and our goal is to ensure you are satisfied with your Narisysnie purchase. Thank you for choosing us!