Shipping Policy for Narisysnie
Effective Date: January 4, 2025

Thank you for choosing Narisysnie for your luxury timepiece needs. We are committed to providing you with exceptional service, and this Shipping Policy outlines the details regarding how we handle shipping for your orders placed on our website, www.narisysnie.com. Please read this policy carefully to understand our procedures and your responsibilities when receiving your order.

1. Shipping Locations

Narisysnie offers shipping to both domestic (United States) and international destinations. We aim to fulfill orders to as many countries as possible, though there may be some locations where shipping is unavailable or restricted.

Domestic Shipping: We ship to all 50 states within the United States, including Alaska and Hawaii.
International Shipping: We offer international shipping to select countries. If we do not currently offer shipping to your country, please contact us, and we will do our best to accommodate you.

2. Shipping Methods

We provide multiple shipping options for both domestic and international orders. Shipping costs are determined based on the size, weight, and destination of your order. At checkout, you can select from the following shipping methods:

Domestic Shipping Options:

  • Standard Shipping: Delivery within 5-7 business days.
  • Expedited Shipping: Delivery within 2-3 business days.
  • Next-Day Shipping: Delivery the next business day (available only for orders placed before 12:00 PM EST).

International Shipping Options:

  • Standard International Shipping: Delivery times vary depending on the destination (typically 7-14 business days).
  • Expedited International Shipping: Faster shipping, typically 5-7 business days, depending on the country.

Note: Delivery times are estimates and may vary due to external factors such as weather conditions, customs delays, or other unforeseen circumstances. Please refer to your tracking number for the most accurate delivery status.

3. Shipping Costs

Shipping charges are calculated at checkout based on the shipping method selected, the destination of your order, and the weight of the items you are purchasing. You will be presented with the shipping costs before you finalize your purchase. The available shipping methods and their corresponding prices will be clearly displayed during the checkout process.

Domestic Orders:

  • Standard shipping is usually free for orders over a certain amount (typically $100). Orders under this amount will incur a standard shipping fee.
  • Expedited and next-day shipping methods are available for an additional charge.

International Orders:

  • International shipping costs will vary based on the destination, weight of the products, and selected shipping method.
  • Please be aware that international orders may incur additional customs duties, taxes, or import fees upon arrival in the destination country. These charges are the responsibility of the customer and are not included in the shipping cost.

4. Order Processing Time

Narisysnie strives to process and ship orders as quickly as possible. Please allow 1-2 business days for order processing before your order is dispatched. Orders are processed Monday through Friday, excluding holidays.

  • Orders placed after 12:00 PM EST will typically be processed on the next business day.
  • Orders placed on weekends or holidays will be processed on the next business day.

Once your order has been processed and shipped, you will receive a confirmation email with your tracking number, which you can use to monitor the status of your package.

5. Tracking Your Order

Once your order has shipped, you will receive an email with a tracking number and a link to track your shipment. You can track your order through the shipping carrier’s website. Please note that it may take up to 24 hours for the tracking information to be updated after your package has shipped.

If you experience any issues with tracking or delivery, please contact our customer service team at info@narisysnie.com, and we will assist you in locating your order.

6. Lost or Damaged Shipments

We take great care in ensuring that all orders are packed securely to prevent damage during transit. However, in the rare event that your order is lost or damaged, please follow these steps:

  • Damaged Items: If your item arrives damaged, please contact us within 7 days of receiving the package. You may be asked to provide photos of the damaged item and packaging to help us process the claim with the carrier. We will work with you to resolve the issue, which may include sending a replacement or processing a refund.
  • Lost Shipments: If your package is marked as “delivered” but you have not received it, please contact the carrier directly to file a claim. If the carrier does not resolve the issue, please reach out to our customer service team at info@narisysnie.com, and we will assist you in investigating the matter further.

7. Customs, Duties, and Taxes

International Orders: For international orders, please note that Narisysnie does not cover the costs of customs duties, taxes, or import fees that may be charged by the destination country. These fees are the responsibility of the recipient. You are advised to check with your local customs office to understand the potential additional charges before placing an international order.

Customs Delays: Please be aware that customs procedures may cause delays in delivery times. Unfortunately, Narisysnie has no control over these customs processes, and we are unable to estimate or predict any delays caused by customs inspection.

8. Address Accuracy

Please ensure that the shipping address you provide during checkout is correct and complete. We are not responsible for any shipping delays or issues that arise from an incorrect or incomplete address. If you notice an error in your address after placing an order, please contact us immediately at info@narisysnie.com, and we will make every effort to correct it before the order is processed.

9. Shipping Restrictions

Narisysnie reserves the right to refuse shipping to certain locations due to potential fraud, logistical restrictions, or other factors. If we are unable to process your order due to shipping restrictions, we will notify you promptly and offer alternatives, including a full refund.

10. Returns and Exchanges

For information regarding returns and exchanges, please refer to our Refund and Returns Policy. We accept returns within 30 days of receiving your order, provided the product is in its original condition and packaging.

11. Contact Us

If you have any questions about our shipping procedures or if you need assistance with tracking, shipping delays, or address changes, please contact us using the following: